Key issue:		The solution:
- Reduce waiting time                         - Reduce questions about postage		- Let your customers check weight, sizes and postal rates at home or office    - Replace simple transactions by self-service concepts like online postage      applications
		Clients can weigh and pay their mail at home now The starterkit contains special stackable scales for letters and packages up to 6,5 Kg and a LetterTemplate for checking sizes of letters. Next to this you find two stickers and all information you need for sending packages and letters with WebStamp. And the best is: you receive this all for free, delivered at your house or office. Order the starterkit today on: www.post.ch/webstamp Online solutions are a good way to keep people away for simple transactions from the post office

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Key issue:		The solution:
Keep simple transactions away from post office, post point		- Create self-service concepts parallel to the supermarket    - By handing tools to customers, people are able to handle       their mail without interference of an employee
		Two examples of self-service concept

Mock up LetterScale with sheet of stamps packed in a blister (Austria Post)

PackageScale for at home with package stamp from DHL. Order through the Internet