Key issues on cutting costs at post offices:
- Substituting post offices by new formulas: post points and pack stations
- Substitution by online postage applications
- More efficient counter desk handlings
| Key issue: |  |
The solution: |
| Substituting post offices by new formulas: post points and pack stations | The tools are very suitable to communicate about the new retail formulas and are very supportive helping clients to determine postage in a non-postal environment |
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 Double branded EasyTools are used in other post points and go together with the purchase of stamps (f.i. staples in this case) |
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 Pack stations are the new post offices were clients bring and pick-up their mail |
 EasyTools are created to help clients determine the weight and size of their mail before it is put into the pack station |
| Key issue: | |
The solution: |
| More efficient counter desk handlings and online postage to keep away simple and low value added handlings from counter desk |
Hand out EasyTools and let people "post office" at home or office | |
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 By distributing the EasyTools to your customers, they are able to handle their mail regardless opening hours at home and or office |
| Key issue: | |
The solution: |
| Post office should be more profitable |
- Create self-service concepts parallel to the supermarket - By handing the EasyTools in combination with your products to customers, they are able to handle their mail at the post office without the interference of an employee |
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| Two examples of a self-service concept: |
 Mock up LetterScale with sheet of stamps packed in a blister (Austria Post) |
 PackageScale for at home with package stamp from DHL. Can be ordered through the Internet |